Respecting Your Journey & Your Data
We are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and security. This policy outlines how we collect, use, and protect the data you provide to us.
1. Information We Collect
We collect information that allows us to provide a bespoke and safe healing experience. This includes:
- Personal Identification: Name, email address, and phone number when you book a session or join our newsletter.
- Health & Wellbeing Notes: During 1:1 consultations, you may share sensitive information regarding your physical or emotional health. This is collected solely to tailor your treatment and ensure your safety.
- Payment Data: Transaction details processed securely through our third-party booking systems (e.g., Acuity, Fresha, or Stripe). We do not store your credit card details on our local servers.
2. How We Use Your Information
Your data is used exclusively to:
- Facilitate and confirm your bookings for sessions, workshops, and events.
- Provide personalized 1:1 healing protocols.
- Send “Vibrational Insights” and community updates via our newsletter (only if you have opted in).
- Improve our website experience and service offerings.
3. Confidentiality & The Sacred Space
The relationship between practitioner and client is sacred. All information shared during a 1:1 Reiki or Sound Healing session is strictly confidential. We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Integrations
To provide a seamless experience, we use trusted third-party services:
- Booking Systems: (Acuity/Fresha) for scheduling.
- Newsletter: (Mailchimp) for community updates.
- Analytics: (Google Analytics) to understand how visitors interact with our site. Each of these providers has its own privacy policy regarding how they handle your data.
5. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Request that we correct or delete your data.
- Unsubscribe from our marketing communications at any time via the link in our emails.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the site.